Privacy Policy

1. Introduction

Apointlii ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our queue management and appointment tracking system (the "Service").

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you:

• Personal Information: Name, email address, phone number, and medical record number.
• Usage Data: Information on how you use the Service.
• Location Data: Real-time location information when you use our mobile app for queue tracking.
• Device Information: Information about the device you use to access our Service.

3. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues

4. Data Sharing and Disclosure

We may share your personal information with healthcare providers using our Service for the purpose of managing appointments and queue times. We do not sell your personal data to third parties. We may disclose your personal information if required by law or in response to valid requests by public authorities.

5. Data Security

We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

You have certain data protection rights. These include the right to:

• Access and receive a copy of your personal data
• Rectify your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Data portability
• Withdraw consent

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]